If you do have to cancel a session due to unforeseen circumstances, please provide a minimum of 24 hours' notice. No refunds for no show-ups. Refunds will only be made when evidence is provided due to unforeseen circumstances.
Please do not consume coffee ten hours before your session.
If you create an account with Buena Vista Therapy, you can reschedule and cancel your next appointment for another time. To cancel your appointment with Dr. Alfredo, email us at firstname.lastname@example.org. To cancel your appointment with Samantha, email us at email@example.com or call (03) 9333 6365 and leave a message.
Sessions go for one hour or sometimes an hour and a half at no extra cost.
PLEASE NOTE: OUR BOOKING SYSTEM HAS CHANGED. WHEN BOOKING, PLEASE SELECT THE THERAPIST YOU WISH TO SEE, AND THEN SELECT THE DATE AND TIME.
Available in person and online
Please note: Samantha only attends women and teenage girls over 15 years old.